Whilst a mug is a great way to enjoy a cup of tea or coffee when you are resting and relaxing, sometimes you need something a little fancier. This is why we have designed and created our Newcastle Tea Cup & Saucer, the ideal gift to send someone who lives away from this famous city, or simply someone who loves Newcastle and everything that it has to offer.
Made from fine bone china, it comes with a stunning black and white design, featuring all the iconic landmarks that have become a famous part of Newcastle. Including the ever-beautiful Angle of the North. The print also features on the saucer too. Making it the perfect pairing for your home.
Dishwasher and Microwave safe
Thermal Shock instructions – Thermal shock is caused by taking your fine bone china item from extreme cold and then pouring hot liquid into it. Any extreme temperature change can affect your fine bone china purchase and could cause hairline fractures. We want you to love your Powder Butterfly product and if you look after it you will be able to enjoy it for many years to come.
FREE SHIPPING ALL ORDERS OVER £50
We will aim to deliver your order as soon as possible. If you place your order before 3pm, Monday to Friday it will be despatched on the same day. All of our standard delivery options are fully tracked to make sure your products get to you. You may also purchase next day tracked delivery should you require your item urgently. For next working day delivery you will need to place your order before 3pm (Monday-Friday) to ensure it gets to you in time. Below you will find our shipping tariffs:
If you order over £50 you will automatically get free standard tracked delivery
Standard Shipping (2-4 working days)
Order value £10 or less = £2.50
Order value £25 or less = £4.50
Order value £49.99 or less = £6.50
Orders over £50 = Free standard tracked delivery
First Class (1-2 working days)
Order value £10 or less = £3.95
Order value £25 or less = £5.95
Order value £49.99 or less = £7.95
Orders over £50 = £8.95
Next working day delivery (Monday-Friday)
On all orders = £9.95
Europe under 2KG £10.00
Europe over 2KG £20.00
You can expect your international order delivered within 7-10 working days unless your order is held at customs, in many cases your order will arrive earlier than expected. Please note you will be responsible for any customs, duties and taxes applied to your order.
Made to order products
Our made to order products are especially made for you. So please make sure you factor in at least 3 working days for production, after which your order will be despatched directly to you from our manufacturers.
For our full terms and conditions please visit our terms of service page here.
General Returns policy
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Once we have inspected the item, we’ll refund the price you paid, back to your original payment method.
Your returned item must have its original receipt or proof of purchase to be eligible for a refund.
All returns must be made by the original customer.
We do our best to accept all returns, however, should an item be in an unsuitable condition for resale, we may have to send it back to you.
Every product we send to our valued customers is carefully quality checked. However, should you receive a faulty or damaged item we will provide you with a full refund minus postage costs. In order to be eligible for your refund, we will need to be provided with photographic evidence of the damage and we will require you to post the item back to us.
Made to Order Returns policy
As our made to order products are made especially for you these products are non refundable. Should your product be faulty please return it to us and we will investigate the damage.
You (the customer) will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please post all returns to the following address below: