UNIQUE GIFTS HANDCRAFTED IN BRITAIN - Free postage on orders over £50 - International shipping

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Whitley Bay Landmarks Mug

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Introducing our new Whitley Bay landmarks mug. Featuring our Whitley Bay skyline including iconic landmarks such as St Mary’s Lighthouse, Spanish City and The Rex Hotel.

You can buy this beautiful mug with a simple skyline and seagulls swooping down to try and steal some of your award-winning fish and chips. But we also have a second version of the mug that has some beautiful real gold snowflakes added to the mug for a festive twist. 

All of our fine bone china is produced in small batches and we pride ourselves on working with the very best British manufacturers.

Our founder Corinne created this design to celebrate the beautiful seaside town of Whitley Bay which holds so much charm and delight for everyone who lives there or pays it a visit.

Enjoy a nice brew in one of our mugs or give it to a loved one to remind them of seaside strolls and fresh sea air. 

  • Estimated UK delivery times 2-4 working days unless ordering a PRE-ORDER product
  • Free Standard UK Delivery on orders over £50
  • International delivery available
DELIVERY

Please note that all orders placed on Christmas Day will be despatched on or after the 29th of December. We do not despatch orders at the weekend. 

FREE SHIPPING ALL ORDERS OVER £50

We will aim to deliver your order as soon as possible. Your delivery will arrive within 2-4 working days after purchase unless you are overseas. All of our standard delivery options are signed for to make sure your products get to you. You may also purchase next day recorded Delivery should you require your item urgently. For Next Day Recorded Delivery you will need to place your order on or before 11.00am to receive your goods the next day. Below you will find our shipping tariffs:

If you order over £50 you will automatically get free shipping

Standard Shipping (2-4 working days)
up to £49.99 = £3.95
Over £50.00 = Free

Express Shipping (1-2 days) £4.95

Next Working Day £6.95
International Shipping

International shipping is set at a standard rate, however it is subject to change due to increasing international shipping costs. We will always try and find the most cost effective solution for you as our valued customer.

You can expect your international order delivered within 7-10 working days unless your order is held at customs, in many cases your order will arrive earlier than expected

RETURNS

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Once we have inspected the item, we’ll refund the price you paid, back to your original payment method.

Your returned item must have its original receipt or proof of purchase to be eligible for a refund.

All returns must be made by the original customer.

We do our best to accept all returns, however, should an item be in an unsuitable condition for resale, we may have to send it back to you.

Our Made to Order products are not eligible for return as they are bespoke products that are made when you place your order.

Every product we send to our valued customers is carefully quality checked. However, should you receive a faulty or damaged item we will provide you with a full refund minus postage costs. In order to be eligible for your refund, we will need to be provided with photographic evidence of the damage and we will require you to post the item back to us.

 

SHIPPING RETURNS

You (the customer) will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please post all returns to the following address below:

Powder Butterfly
Lush Logistics Centre for Advanced Industry, Coble Dene, North Shields NE29 6DE